{"id":325,"date":"2019-10-09T16:44:49","date_gmt":"2019-10-09T16:44:49","guid":{"rendered":"http:\/\/cdmx-travel.hacemoscodigo.com\/?page_id=325"},"modified":"2025-08-19T06:10:38","modified_gmt":"2025-08-19T06:10:38","slug":"about-locatel","status":"publish","type":"page","link":"https:\/\/mexicocity.pre.cdmx.gob.mx\/e\/emergency\/about-locatel\/","title":{"rendered":"\u00bfQu\u00e9 es *0311 Locatel?"},"content":{"rendered":"<p><div class=\"caption-cont\"><figure id=\"attachment_326\" aria-labelledby=\"figcaption_attachment_326\" class=\"wp-caption aligncenter\" ><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-326\" src=\"https:\/\/mexicocity.pre.cdmx.gob.mx\/wp-content\/uploads\/2019\/10\/locatel-mexico-city.jpg\" alt=\"Dedicated operators \" width=\"763\" height=\"429\" srcset=\"https:\/\/mexicocity.pre.cdmx.gob.mx\/wp-content\/uploads\/2019\/10\/locatel-mexico-city.jpg 880w, https:\/\/mexicocity.pre.cdmx.gob.mx\/wp-content\/uploads\/2019\/10\/locatel-mexico-city-300x169.jpg 300w, https:\/\/mexicocity.pre.cdmx.gob.mx\/wp-content\/uploads\/2019\/10\/locatel-mexico-city-768x432.jpg 768w\" sizes=\"auto, (max-width: 763px) 100vw, 763px\" \/><figcaption id=\"figcaption_attachment_326\" class=\"wp-caption-text\">Operadoras y operadores estan a la mano para tomar su llamada.<\/figcaption><\/figure><\/div><\/p>\n<p><b>Es mejor que una l\u00ednea tur\u00edstica.\u00a0<\/b><\/p>\n<p>LOCATEL es el servicio p\u00fablico de contacto ciudadano que ha operado desde el 3 de septiembre de 1979. El servicio tiene la finalidad de brindarte informaci\u00f3n sobre programas, servicios, procedimientos e instituciones\u00a0 de la Ciudad de M\u00e9xico.<\/p>\n<h3 style=\"text-align: center;\">Puedes llamar a LOCATEL las 24 horas del d\u00eda al:<\/h3>\n<h2 style=\"text-align: center;\">5658 &#8211; 1111<\/h2>\n<p>El primer contacto entre los habitantes de la ciudad y el gobierno local, LOCATEL, ofrece los siguientes servicios:<\/p>\n<ul>\n<li><strong>Informaci\u00f3n:<\/strong> Informaci\u00f3n espec\u00edfica de los programas, conferencias y servicios en los que participa el gobierno.<\/li>\n<li><strong>Procedimientos:<\/strong> Gu\u00edas paso a paso para el pago de impuestos.<\/li>\n<li><strong>Reportes<\/strong>: Asistencia en la b\u00fasqueda de personas perdidas y veh\u00edculos.<\/li>\n<li><strong>Eventos especiales<\/strong> (Servicios territoriales): Ayuda en la localizaci\u00f3n de personas perdidas en eventos masivos.<\/li>\n<li><b>\u00a0Servicios integrales:<\/b> Asistencia profesional especializada:\n<ul>\n<li>Doctores y Profesionales de la salud<\/li>\n<li>Asistencia legal<\/li>\n<li>Psic\u00f3logos<\/li>\n<li>Expertos en nutrici\u00f3n<\/li>\n<li>Asistencia veterinaria<\/li>\n<\/ul>\n<\/li>\n<li><strong>LOCATEL brinda apoyo a visitantes internacionales y nacionales en situaciones de emergencia.\u00a0<\/strong><\/li>\n<\/ul>\n<p><strong>Para visitantes internacionales,<\/strong> LOCATEL puede ayudarle con informaci\u00f3n en caso de robo de sus documentos, pasaporte o identificaci\u00f3n. As\u00ed mismo en el caso de robo de celulares, boletos de avi\u00f3n o pertenencias.\u00a0 De igual manera, puede comunicarse si necesita informaci\u00f3n sobre:<\/p>\n<ul>\n<li>Transporte a muchos de los puntos de inter\u00e9s de la ciudad.<\/li>\n<li>Traslados al aeropuerto o estaciones de autobuses.<\/li>\n<li>Transporte dentro de la Ciudad de M\u00e9xico.<\/li>\n<li>Asistencia con casos de personas perdidas.<\/li>\n<li>Asistencia con la preparaci\u00f3n de la documentaci\u00f3n para la investigaci\u00f3n de robo de pertenencias o documentos .<\/li>\n<li>Asistencia tur\u00edstica biling\u00fce.<\/li>\n<li>Orientaci\u00f3n b\u00e1sica sobre sitios de inter\u00e9s para visitantes internacionales.<\/li>\n<li>Reconciliaci\u00f3n entre proveedores de servicios.<\/li>\n<li>Acompa\u00f1amiento con embajadas, consulados, representantes de Estado, agencias federales o locales para la reposici\u00f3n de documentos oficiales.<\/li>\n<li>Asistencia con procedimientos y servicios con otras agencias gubernamentales.<\/li>\n<\/ul>\n<p><b>Como una l\u00ednea tur\u00edstica seguro encuentras lo que necesitas.\u00a0<\/b><\/p>\n<h3 style=\"text-align: center;\">El numero es:<\/h3>\n<h2 style=\"text-align: center;\">5658 &#8211; 1111<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-10513\" src=\"https:\/\/mexicocity.pre.cdmx.gob.mx\/wp-content\/uploads\/2020\/10\/cap-1506.png\" alt=\"\" width=\"162\" height=\"87\" srcset=\"https:\/\/mexicocity.pre.cdmx.gob.mx\/wp-content\/uploads\/2020\/10\/cap-1506.png 674w, https:\/\/mexicocity.pre.cdmx.gob.mx\/wp-content\/uploads\/2020\/10\/cap-1506-300x161.png 300w\" sizes=\"auto, (max-width: 162px) 100vw, 162px\" \/><\/p>","protected":false},"excerpt":{"rendered":"<p>Es mejor que una l\u00ednea tur\u00edstica.\u00a0 LOCATEL es el servicio p\u00fablico de contacto ciudadano que ha operado desde el 3 de septiembre de 1979. El servicio tiene la finalidad de brindarte informaci\u00f3n sobre programas, servicios, procedimientos e instituciones\u00a0 de la Ciudad de M\u00e9xico. Puedes llamar a LOCATEL las 24 horas del d\u00eda al: 5658 &#8211; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":326,"parent":264,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-ayuda.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-325","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The complete Mexico City Tourist Hotline, from LOCATEL<\/title>\n<meta name=\"description\" content=\"Complete information on a Tourist Hotline for international visitors to Mexico City, today in English, and on this website or by telephone.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mexicocity.pre.cdmx.gob.mx\/e\/emergency\/about-locatel\/\" 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